At DORALESSI, we prioritize your privacy and online security. To enhance your shopping experience, provide effective customer service, and keep you updated with our range of products, we collect certain information during your time on our website. We are committed to protecting your personal data and want to explain how we collect, store, and use your information, ensuring its security at all times.
We use industry-standard encryption methods to protect your data, both during transmission and while stored in our systems. Access to your personal information is restricted to authorized personnel only, and we maintain stringent safeguards to protect your data physically and digitally. Personal information is never allowed to leave our premises without prior permission.
Information We Collect
The information we may collect includes:
- Registered email address
- Password
- Gender
- Shipping and billing addresses
- Phone number
- Credit/Debit card details
- Date and time of visits
- Browser and operating system details
- URL requests
Additionally, we may ask for your country of residence or your organization’s country of operation to comply with relevant laws and regulations. This information helps us with billing, order processing, internal marketing promotions, and better communication regarding your orders.
How We Use Your Information
Your personal information is used exclusively to manage your orders and provide a better customer service experience. We never sell or rent your personal data to third parties. We may use your information internally to improve our website content, enhance our product offerings, and promote our services.
We may send you emails for order-related updates, service-related notifications (such as temporary site suspensions for maintenance), or promotional content if you’ve opted in for our newsletter. If you subscribe to our newsletter, we may send you updates on products, special offers, contests, and marketing promotions. You can opt-out of these emails at any time by following the unsubscribe link at the bottom of the email or by contacting customer service.
Third-Party Service Providers
We work with third-party service providers to carry out tasks such as delivering packages and processing payments. In these cases, we may need to share certain personal details, such as your shipping address, name, email, and phone number, with our partners (e.g., DHL, UPS, FEDEX, etc.) to ensure smooth order fulfillment. Rest assured, these third parties will only use your information to provide the requested service.
If necessary, we may also share credit card details with appropriate financial institutions for payment processing. We employ up-to-date encryption methods to protect your financial data during these transactions.
In rare cases, if required by law (e.g., court order or subpoena), we may be compelled to disclose certain personal information. We may also share information to protect our legal rights, prevent fraud, or enforce our Terms of Use.
Data Security
We adhere to strict data protection standards to secure your personal information. All data submitted to Doralessi Shop is encrypted using secure methods, and access to sensitive information is limited to authorized personnel only. If a third-party service provider processes your payment, they are obligated to handle your information securely as well.
Changes to the Privacy Policy
We regularly review and update our Privacy Policy to ensure we are transparent about how your personal information is handled. Any changes or updates to this policy will be posted on this page, and we encourage you to review it periodically.
If you have any questions about our Privacy Policy or would like more information, please contact us at [email protected] or visit the Customer Service Center on our website.
Additional Charges
Please note that any extra charges incurred due to payment gateway fees or international transactions are outside of our control and responsibility. For details on such charges, please contact your bank or payment provider.
Your privacy is important to us, and we strive to provide a secure and trustworthy shopping experience. Thank you for choosing Doralessi Shop!